Help Center
Please check the help articles below first, if you don't find your answer there click here to send us an E-Mail!
Can I also add credit with bank transfer or cryptocurrency?
Yes, this is possible, please contact us to make a payment.
P2P and torrents on what servers?
You can connect with any server and use them for P2P or torrents.
Do you keep logs?
No, we do not keep any logs. No connection logs, no usage logs, no logs at all.
How many connections can one vpn username have?
One vpn username can have 5 connections at the same time on any kind of device.
What protocols does your system support?
We support Openvpn UDP/TCP, IKEv2, L2TP/I7Psec, PPTP.
What is the L2TP/IPsec secret?
321inter
What is the Remote ID and Local ID for IKEv2?
The Remote ID is the server address and the Local ID is the vpn username.
Is your service secure?
Yes, our vpn servers are fully encrypted with the latest protocols.
What kind of servers do you use?
All our servers are connected on a 1 Gbps port for fast speed results.
I am experiencing low speeds
Please switch the port/protocol in the software or try to connect to a different server closer to your location.
I am missing a server location
You may request any server location and we will try to add it as soon as possible.
Who is behind Digivpn.com?
You can find information about our company when you click the "about us" link at the bottom of the page!
Does the accounts have unlimited bandwidth?
We do not log, so we don’t know how much bandwidth is used, so yes it's unlimited.